Shipping policy
Shipping Policy
We ship worldwide. Shipping costs are calculated at checkout based on destination and item size.
Processing & production time
- Prints are made to order. Please allow 3–5 business days for production before shipping.
- Original paintings are carefully packed and ship within 5–7 business days.
Delivery estimates (after production/processing)
- United States: 3–7 business days
- Canada: 7–14 business days
- International: 10–21 business days
These are estimates, not guarantees; transit times vary by carrier and customs.
Tracking
You'll receive a tracking number by email once your order ships.
Customs, duties & taxes (international orders)
International orders may be subject to import duties, taxes, and customs fees determined by your country. These are the customer's responsibility and are not included in your order total or shipping charges. We can't mark orders as gifts or undervalue contents.
Lost or damaged in transit
If your order is lost or arrives damaged, contact carma@carmavisions.com within 7 days of the expected or actual delivery date and we'll make it right.
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrectly entered address.